Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services. We are committed to safeguarding your privacy and complying with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are registered with the Information Commissioner's Office (ICO).

Who We Are

Aesthetics by Robyn Ltd
Robyn@aestheticsbyrobyn.co.uk | 07353351037
ICO Registration Number: ZB921061

What Information We Collect

We may collect and process the following types of personal data:

Contact information: name, email address, phone number
Health-related information: relevant medical history or conditions you disclose during consultations
Appointment and treatment information
Payment details (processed securely via third-party platforms)
Website usage data (via cookies and analytics tools)

How We Use Your Information

We collect your data to:

Provide and manage consultations and treatments
Respond to enquiries and customer service requests
Comply with legal and regulatory obligations
Improve our services and website
Send appointment reminders or relevant service updates (only with your consent)

Legal Basis for Processing

We rely on the following legal bases under the UK GDPR to process your data:

Consent – for marketing communications
Contract – for providing services you’ve requested
Legal obligation – for recordkeeping, regulatory compliance, or safeguarding
Legitimate interest – to operate and improve our business effectively

How Your Data is Stored

Your data is stored securely using encrypted systems and password-protected files. Only authorised individuals have access to your information. We retain records only for as long as legally required or necessary for the provision of services.

Sharing Your Data

We do not sell or share your personal data with third parties for marketing. We may share your data with:

Medical professionals (with your consent)
Service providers who support our business (e.g., booking systems, email platforms)
Regulatory authorities if required by law

All third parties are required to respect the security of your data and comply with data protection legislation.

Your Rights

You have rights under the UK GDPR, including the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent at any time (where applicable)
Object to or restrict certain processing
Lodge a complaint with the ICO (www.ico.org.uk)

To exercise any of your rights, please contact us at robyn@aestheticsbyrobyn.co.uk

Our website may use cookies to improve your browsing experience and collect basic analytics data. You can manage cookie preferences through your browser settings.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website.

Legal Disclaimer

The information provided in this privacy policy is for general guidance and informational purposes only. It does not constitute legal advice. You are responsible for ensuring that your privacy practices and this policy comply with applicable laws and regulations. We recommend seeking independent legal counsel for tailored advice.

Last updated: 30.06.2025